Chat is the wrong interface for AI
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Dezain Radar summary
The author argues that while chat interfaces are currently the default for AI interactions, they often create unnecessary friction and cognitive load for complex tasks. The piece explores how designers should move toward intent-based and contextual UI components that go beyond the limitations of a linear conversation thread.
Why this matters
As AI agents become more integrated into products, designers need to move past the 'chatbot' trope to build more efficient, invisible, and specialized interfaces that truly leverage machine intelligence.
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